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10 Skills An Effective Customer Service Representative Should Possess

2023-05-20 by airisX Executive Assistant

Regardless of the industry, customer service skills are a must in order to effectively close out a sale. Nowadays, we see a new breed of customers who demand a lot from customer service teams. A Zendesk study revealed that 84% of customers say that customer service can influence their purchase decision. In addition, 59% of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Choose The Right Recruitment Provider

2023-05-09 by airisX Executive Assistant

Recruiting the right people for your team is crucial for the success of your business. Unfortunately, 9 out of 10 employers are struggling to fill jobs with 29% saying that the skills gap has increased over the years. Statistics further show that only 1 in 3 companies hire the “right” person meaning that 2 out

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Front Office Services You Can Outsource

2023-04-29 by airisX Executive Assistant

In the BPO industry, the front office refers to client-facing functions. They are the tasks that are related to customer interactions, such as inbound or outbound sales, help desk, customer service, and others. In most businesses, front service may include receptionists or the administrative assistants. Front offices are crucial to an organization because they can

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Signs Your Recruitment Provider Is A Scam

2023-04-15 by airisX Executive Assistant

Recruitment is an important function that every business should undertake. It helps them find the right person to fill up their manpower needs. However, the recruitment process can become overwhelming for your in-house team. This is where a recruitment provider can help you find the right candidate for certain positions in your organization. According to

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Red Flags To Watch Out For When Outsourcing To A Provider

2023-04-05 by airisX Executive Assistant

Many businesses have now realized the various benefits of outsourcing. The number of businesses that outsource functions has continued to increase. 65% of companies that previously outsourced plan to increase outsourcing. Working with outsourcing companies helps you focus on your core business. In return, this will increase productivity and generate more revenue for your business.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Do’s & Don’ts of Ecommerce Websites

2023-03-29 by airisX Executive Assistant

Having an ecommerce website allows customers to see your products and services. It provides you with an avenue for selling online. Your ecommerce website can help support your online transactions. More than giving you a platform for selling your products or services, an ecommerce website allows you to extend your customer reach. But an ecommerce

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Optimize Your Sales Funnel And Boost Conversion Rate

2023-03-17 by airisX Executive Assistant

Optimizing your sales funnel is important for increasing sales revenue and your marketing ROI. A sales funnel can help you cast a wide net on your target audience. If you are selling a product or service, your objective is to push potential customers down to the bottom of the funnel and make a purchase. When

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips To Increase Employee Job Satisfaction

2023-03-03 by airisX Executive Assistant

Keeping employees satisfied is something that every business should strive for. Unhappy employees will always seek out new opportunities that will provide them with better job satisfaction. Job satisfaction can have an impact on both individual and team performance. Statistics revealed that about half or 49% of employees are very satisfied with their current job.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

9 Career Opportunities You Can Explore In A BPO

2023-02-22 by airisX Executive Assistant

Business process outsourcing is one of the fastest-growing and most lucrative industries in the country today. As one of the two legs of the Philippine economy, BPOs have consistently provided job opportunities to millions of Filipinos. As of 2019, it is estimated that 1.3 million Filipinos work in more than 1000 BPO companies. The sector

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Essential Do’s and Don’ts In Customer Service

2023-02-15 by airisX Executive Assistant

In today’s digital age, the battlefield has shifted to customer service. The company that delivers the best service wins the customer. 27% of Americans report that ineffective service is their top customer service frustration. In addition, 78% of customers have given up on a transaction due to a negative customer experience. Aside from lost business,

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and