The Future of the Philippine BPO Industry

The Philippine BPO industry continues to grow and is showing no signs of slowing down. According to the IT-BPM Roadmap 2022, the BPO sector is expected to grow at $40 billion in revenues and 7.6 million direct and indirect jobs, with 500,000 jobs outside of the National Capital Region. The BPO industry serves as one

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Steps on Selling Your Amazon Business

Being an Amazon seller can be a lucrative venture. The platform is the starting point for shoppers before going to other marketplaces. 23 percent of online shoppers go first on Amazon for inspiration when they don’t have a specific product in mind for purchase. In 2021, it is expected that more than 2.14 billion people

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Tips on Becoming a Profitable Amazon Seller

Selling in the Amazon Marketplace is something that every online seller should consider. Since its creation 25 years ago, Amazon has grown to become the top ecommerce platform in the world. As of 2018, Amazon’s share of the US ecommerce market hit 49%, bigger than eBay (6.6%), Apple (3.9%), and Walmart (3.7%) combined. In addition,

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How To Choose The Right CRM For Your Business

When your business first started, you probably tracked customer information such as email, address, and contact number via a spreadsheet. As your business grows, you need to consider changing the way you track customer data. Spreadsheets are difficult to update, interpret, and synchronize with your team. For this reason, valuable customer information becomes lost. This

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Experience

The customer experience is vital in customer retention and loyalty. You may have been a customer yourself most of the time and you know how terribly frustrating bad customer experience can be. The way your customers feel and think about your company can have an impact on your bottom line. It can make a huge

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Lead Generation: Should You Outsource or Keep It In-House

Lead generation is the process of stimulating and capturing interest in a product or service in order to develop your sales pipeline. Over the years, the buying process has changed dramatically. Businesses have to find new ways in reaching buyers and getting heard through the noise. Gone are the days when companies had to use

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Different Kinds of Business Models Explained

When planning to setup a business, there are many crucial business decisions you have to make. One such decision is what kind of business you will create. There are different types of business models to choose from. If you are planning to build your business from scratch, the business model you choose will be crucial

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Identifying Toxic Workers and How To Deal With Them

Every company should strive to develop a healthy and harmonious work culture. Companies are made up of individuals with different personalities and affiliations. While there are employees who will diligently work, there are also those who will make life miserable for their co-workers. These are toxic employees. As a manager, it is pertinent that you

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Objections

Most salespeople think of customer objections as something negative. In reality, this is not the case. A customer objection is not necessarily bad. We can think of objections as issues or concerns that you need to address. At the very least, the prospect has shown interest in engaging with you. The fact that the prospect

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Outsource Ecommerce Support

With the number of people doing their shopping online, having an e-commerce store can be a lucrative form of business. In 2017, e-commerce accounted for around $2.3 trillion in sales and is projected to reach $4.5 trillion in 2021. In the US alone, ecommerce collared 10% of retail sales and is expected to grow by

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and