Customer Support Archives - airisX

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Tips For Dealing With An Irate Customer

2024-02-15 by airisX Executive Assistant

No matter how great your product is, there will be customers who will not be pleased and get frustrated. As a customer service agent, you will be dealing with irate customers at some point in time. Customers expect a lot from your brand and they get frustrated if you cannot meet their expectations. According to

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How To Show Empathy In Customer Service

2024-01-27 by airisX Executive Assistant

It used to be that businesses offered the best product and pricing to lure potential customers. All that has changed over the years. Nowadays, the company with the best customer service wins customers. According to Zendesk, 3 in 4 customers will spend more with businesses that deliver good customer service. In addition, customers who feel

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Engagement

2024-01-17 by airisX Executive Assistant

Customer engagement is the key to converting visitors to paying customers. You may have the best products and offerings in your industry but if your target market is not engaged, no amount of convincing will convert them. Customer engagement is not just about reducing your churn and getting more referrals. You need to interact with

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Myths About Customer Service

2023-10-04 by airisX Executive Assistant

Effective customer service is key to the success of your business. With today’s breed of customers, customer service has become a key differentiator. When done right, it can have a huge impact on your return on investment. According to Hubspot, 68% of customers say they are willing to pay more for products or services in

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Improve Customer Experience

2023-09-16 by airisX Executive Assistant

Satisfying your customers should always be a top priority. They play a huge role in the success of your business. Studies reveal that 86% of buyers are willing to pay more for a great customer experience. In addition, many businesses now consider customer experience as a competitive differentiator. For this reason, you need to devise

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Common Sales Objections

2023-07-19 by airisX Executive Assistant

As an agent, you need to keep in mind that not every customer will purchase the product you are offering. But that does not mean that the sale is already lost. Sales objections are a fact of life that every call center agent or salesperson must acknowledge or embrace. Sales objections mean there are some

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Do’s & Don’ts of Customer Support

2023-06-17 by airisX Executive Assistant

Customer support is a vital aspect of any business. Without customers, the company will not thrive. As such, it is every company’s job to make sure that they deliver excellent customer service. Poor customer support can have a huge bounce back not only on their revenue but also on their reputation. A study by the

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Skills An Effective Customer Service Representative Should Possess

2023-05-20 by airisX Executive Assistant

Regardless of the industry, customer service skills are a must in order to effectively close out a sale. Nowadays, we see a new breed of customers who demand a lot from customer service teams. A Zendesk study revealed that 84% of customers say that customer service can influence their purchase decision. In addition, 59% of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Essential Do’s and Don’ts In Customer Service

2023-02-15 by airisX Executive Assistant

In today’s digital age, the battlefield has shifted to customer service. The company that delivers the best service wins the customer. 27% of Americans report that ineffective service is their top customer service frustration. In addition, 78% of customers have given up on a transaction due to a negative customer experience. Aside from lost business,

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Empathy Phrases Your Customer Service Team Should Be Saying

2023-01-11 by airisX Executive Assistant

Empathy is one of the most important skills in effective customer service. Showing empathy is not always easy. Sometimes trying to understand customers is conveyed as pity. There are times when customers feel like they are talking to a robot. According to a recent survey, 52% of survey respondents believe that they have been shown

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and