10 Trends That Will Shape Customer Service

Customer service is a dynamic industry. Year in and year out the competition becomes tougher such that you need to find a way to make your customer service stand out. Nowadays, delivering quality customer service is key to business success. According to the Global State of Customer Service study of Microsoft, 90% of customers use

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes in Live Chat

Without a doubt, many businesses are starting to recognize the various benefits of live chat support. Live chat has taken customer experience to the next level allowing customer reps to immediately address the concerns of their customers. Statistics show that more than 40% of customers prefer live chat over other modes of communication. In addition, 73%

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Make Your Social Media Marketing Effective

Nowadays, not having a social media account can be a huge mistake for your business. If you want your business to grow and attract customers, you need to establish your online presence. Your website may not be enough to drive customers to your business, Statistics reveal that 56.8% of the world’s population use social media.

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Maximize Warehouse and Fulfillment Centers

Inventory management is one of the many challenges that every e-commerce business faces. Warehouses and fulfillment centers provide online retailers with space for storing their inventory before they are rolled out for delivery to the customer. Depending on the time of the year, there are instances when your warehouse or fulfillment center may run out

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Customer Service Phrases You Should Not Tell Customers

As a company, one of the most important skills you need to have is effective communication. You will be dealing with different kinds of customers so you need to learn the proper way to talk to them. Not saying the right thing can have a detrimental effect on the entire customer experience. While it is

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Questions To Ask When Choosing An Outsourcing Provider

Choosing an outsourcing provider offers benefits to many businesses when done right. With outsourcing, you can focus on your core activities and delegate the non-core ones to the provider. This way, you can free up not only your time but also your resources. It is a cost-saving measure as you do not have to worry

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips For Successful Lead Generation

Lead generation is a vital component of a company’s marketing strategy. However, it can be a difficult and time-consuming task. For many businesses, this is a big issue as they feel that they have exhausted the limit of their people. Unfortunately, many businesses are failing in this aspect. According to the ‘State of Inbound’  report

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes When Hiring A Freelancer

Hiring freelancers could be necessary when running a business. Your staff may already become overwhelmed if you give them additional tasks. The freelance market is a haven for finding the best talent for filling up your manpower requirements. At present, there are 58 million freelancers worldwide and it is expected that they would comprise the

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes in Lead Generation

Lead generation is vital to customer acquisition. Sometimes a lead is the key to generating your first sale. Leads have already visited your website and have shown interest in your products or services in various ways either through your website, downloading an ebook, completing an online survey, or through other methods. But somehow marketers are

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes in Order Fulfillment

Order fulfilment is a vital function in any ecommerce business. Once customers have purchased a product from your online store, you need to be able to complete the process by delivering the order to the customer. It goes beyond printing a label, sticking it on a package, and handing it over to a courier for

GET IN TOUCH WITH US TODAY

airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and