Your Guide in Choosing An Outsourcing Vendor

Outsourcing has seen tremendous growth over the years. According to a survey by Clutch, more than a third or 37% of small businesses currently outsource a business process. The same survey revealed that the primary reason small businesses outsource is to increase efficiency and to have access to available expertise.  Choosing the right outsourcing vendor

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10 Key Skills To Ensure Customer Service Success

Customer service is crucial to any business. For this reason, delivering the highest quality of service to ensure customer satisfaction and loyalty is crucial. Excellent customer service is key to business growth and profitability. According to the 2017 American Express Global Customer Service Barometer, 7 in 10 Americans are willing to spend an average of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

The BPO Outlook In The Philippines Beyond The Pandemic

The coronavirus pandemic caught everyone by surprise including the business sector. Within a few months after the pandemic struck, many businesses were forced to lay off their employees or cease their operations. For businesses that continued operating, they implemented remote work setups for their employees in adherence to health and safety protocols.     One of the

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Steps On How To Outsource IT Support

In the digital age, ensuring that your business is tech-savvy can give your business an edge over the competition. Given the plethora of technologies available at their disposal today, businesses may not have the capabilities and manpower to capitalize on these technologies. This is where outsourcing IT support can become beneficial for your business. The

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

E-Commerce Trends Online Sellers Should Watch Out For

The growth of the e-commerce industry cannot be denied. Its share of retail sales has risen in the last five years and the trend will continue. E-commerce has been growing at an average of 15% year-over-year. This growth has been further buoyed by the COVID-19 pandemic when people adopted online shopping due to health protocols.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

9 Back Office Functions You Can Outsource

As a business owner, you want to focus on growing or expanding your business. You need to focus on bringing in new customers. But as you focus on business growth, it can become overwhelming if you still have to do the back office functions like payroll, recruiting, or IT infrastructure. If those activities are keeping

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Different Types of Outsourcing Explained

Outsourcing offers businesses the opportunity to focus on their core competencies while freeing themselves from time consuming tasks. When you have a huge demand for workforce and services, outsourcing can help you meet those demands. Outsourcing also gives your business continuity since the resources are not placed in a single location.  It can be difficult

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Common Mistakes To Avoid When Outsourcing Customer Support

Customer support is a vital aspect of running a business. For this reason, it demands more time and attention. Times have changed. According to a Walker study, by the end of 2020 customer experience will differentiate brands from their competition. According to the study, customers put high value on their experience. 86% of customers will

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Should You Outsource Staffing & Recruiting?

Staffing & recruiting is an essential part of growing your company. With business growth comes the need to hire more people to fill up the additional tasks. Hiring the right people is an important decision that you as a business owner will have to make from time to time. But filling up vacant positions can

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

5 Outsourcing Trends That Will Shape The Philippine BPO Industry

The outsourcing industry has grown tremendously over the years. With the COVID-19 pandemic, it has grown even more as many businesses shifted to WFH setup and had no capability to manage remote teams. In the Philippines, outsourcing is one of the two primary legs of the Philippine economy contributing $26 billion to the Philippine economy

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and