Skills

Top 10 Outsourcing Trends in The Philippines

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The Philippines is one of the top outsourcing destinations. Known as the “BPO Capital of the World,” the country has been a preferred destination by foreign companies who are planning to expand their footprint overseas. Top companies like Microsoft, IBM, and Wells Fargo have offices in the Philippines. The country has been a top choice

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Dropshipping vs FBA: Which Is Better?

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As an Ecommerce owner, one of your top concerns is to ensure the safe and secure delivery of the customer’s order. Order fulfillment is crucial in ensuring customer loyalty. Studies show that nearly 62% of customers expect their orders to arrive in less than three days. In addition, most consumers expect fast and free fulfillment

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Common Mistakes in Outsourcing A Virtual Assistant

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Virtual assistants can help businesses lighten the workload of their workforce. If your team is already overwhelmed with tasks, it can be hard for them to take on another task. This is where a virtual assistant can come in handy. Rather than hiring another full-time employee, hiring a virtual assistant can also help reduce your

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10 Common Myths About Customer Service

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Effective customer service is key to the success of your business. With today’s breed of customers, customer service has become a key differentiator. When done right, it can have a huge impact on your return on investment. According to Hubspot, 68% of customers say they are willing to pay more for products or services in

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Choosing The Best Platform for Social Media Marketing

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Social media marketing has seen a spike in popularity over the years. With most smartphones now having social media capabilities, it has become easier for both individual and business marketers to leverage social media for marketing their business. As of January 2023, the number of social media users worldwide grew by 3% YoY or 137

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How To Improve Customer Experience

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Satisfying your customers should always be a top priority. They play a huge role in the success of your business. Studies reveal that 86% of buyers are willing to pay more for a great customer experience. In addition, many businesses now consider customer experience as a competitive differentiator. For this reason, you need to devise

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10 Common Mistakes in Lead Generation

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Every business aspires to drive traffic to its website. In the midst of heavy competition, they need to break through the noise to have a shot at generating a sale. Unfortunately, this is easier said than done. Lead generation has proven to be a challenge. According to Hubspot, 61% of marketers rank driving traffic and

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Why Outsourcing Medical Billing Makes Sense?

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Proper medical billing is vital to the healthcare industry. As a medical biller, it is important that you charge patients with their correct bill. However, studies show that around 80% of medical bills have errors, 25% of which are due to typos. Data also shows that errors in medical bills cost hospitals an estimated $935

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8 Reasons You Should Outsource in The Philippines

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Business process outsourcing or what is popularly known as BPO is one of the biggest contributors to the Philippine economy. In fact, it is considered one of the two legs of the Philippine economy, the other one being OFW remittances. The Philippine BPO industry contributes almost $30 billion to the Philippine economy each year. In

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How To Succeed As An Amazon Seller

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Selling on Amazon can be a lucrative venture when done right. If Google is the king of search engines, Amazon is the top e-commerce platform. According to statistics, the platform earns $14,900 every second, $894,000 per minute, and more than $53 million in just an hour. Just how popular is Amazon? Well, 63% of customers

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