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10 Trends That Will Shape Customer Service

2022-01-13 by airisX Executive Assistant

Customer service is a dynamic industry. Year in and year out the competition becomes tougher such that you need to find a way to make your customer service stand out. Nowadays, delivering quality customer service is key to business success. According to the Global State of Customer Service study of Microsoft, 90% of customers use

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Customer Service Phrases You Should Not Tell Customers

2021-12-14 by airisX Executive Assistant

As a company, one of the most important skills you need to have is effective communication. You will be dealing with different kinds of customers so you need to learn the proper way to talk to them. Not saying the right thing can have a detrimental effect on the entire customer experience. While it is

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Questions To Ask When Choosing An Outsourcing Provider

2021-12-01 by airisX Executive Assistant

Choosing an outsourcing provider offers benefits to many businesses when done right. With outsourcing, you can focus on your core activities and delegate the non-core ones to the provider. This way, you can free up not only your time but also your resources. It is a cost-saving measure as you do not have to worry

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips For Successful Lead Generation

2021-11-24 by airisX Executive Assistant

Lead generation is a vital component of a company’s marketing strategy. However, it can be a difficult and time-consuming task. For many businesses, this is a big issue as they feel that they have exhausted the limit of their people. Unfortunately, many businesses are failing in this aspect. According to the ‘State of Inbound’ report

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes in Lead Generation

2021-11-08 by airisX Executive Assistant

Lead generation is vital to customer acquisition. Sometimes a lead is the key to generating your first sale. Leads have already visited your website and have shown interest in your products or services in various ways either through your website, downloading an ebook, completing an online survey, or through other methods. But somehow marketers are

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes in Order Fulfillment

2021-10-29 by airisX Executive Assistant

Order fulfilment is a vital function in any ecommerce business. Once customers have purchased a product from your online store, you need to be able to complete the process by delivering the order to the customer. It goes beyond printing a label, sticking it on a package, and handing it over to a courier for

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Your Ecommerce Checkout Process

2021-10-25 by airisX Executive Assistant

An optimized ecommerce checkout process contributes to a positive customer experience. You may have the best website in the industry but if it isn’t converting because of faulty checkout process, it won’t mean anything. Learning how to optimize your checkout page can help improvise conversion and increase sales of your online store. According to a

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips On Boosting Customer Support

2021-10-16 by airisX Executive Assistant

Customer support is vital for business success. If you want to achieve business growth, then you should focus on improving this aspect of your business. After all, your customers deserve the best experience possible. According to the 2017 State of Global Customer Service Report, 54% of customers have higher expectations for customer service today. Customers

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Back Office Outsourcing Do’s and Don’ts

2021-10-02 by airisX Executive Assistant

In managing your business, there are some tasks that might be time consuming and drain your resources. Tasks such as data entry, payroll & accounting, admin work, and others are back office functions that could be taking much of your time and money. As a business owner, you ought to be focusing on your core

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Should You Outsource Sales & Marketing?

2021-09-25 by airisX Executive Assistant

Sales & marketing are vital functions that every business should undertake. These tasks help businesses push their brand to their target audience. Sales & marketing is a dynamic industry and your team may not be able to keep up with the pace. This can be challenging for your in-house team. With quotas and deadlines to

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and