customer satisfaction Archives - Page 2 of 2 - airisX

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Signs Your Customer Support Isn’t Working

2021-07-262021-07-26 by airisX Executive Assistant

Customer support is crucial to business success, regardless of the industry you operate in. Resolving customer issues will dictate whether or not users will keep doing business with you or move their business elsewhere. The level of support you provide contributes to the whole customer experience (CX). Nowadays, price and product are no longer the

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How To Boost Customer Experience

2021-03-092020-10-10 by airisX Executive Assistant

The customer experience is vital in customer retention and loyalty. You may have been a customer yourself most of the time and you know how terribly frustrating bad customer experience can be. The way your customers feel and think about your company can have an impact on your bottom line. It can make a huge

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Contact Center and Call Center: Which One Does Your Business Need?

2020-09-19 by airisX Executive Assistant

Call centers and contact centers are used interchangeably. However, they are not the same thing. They are two distinct modes of business communication. Assuming that the two are the same can be a huge business mistake. Both call centers and contact centers are effective channels for building connections with customers. Both are tools for customer

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Objections

2020-07-18 by airisX Executive Assistant

Most salespeople think of customer objections as something negative. In reality, this is not the case. A customer objection is not necessarily bad. We can think of objections as issues or concerns that you need to address. At the very least, the prospect has shown interest in engaging with you. The fact that the prospect

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Outsource Customer Service

2021-04-102020-04-17 by airisX Executive Assistant

As a business owner, customer service should be your utmost priority. Whenever customers have complaints or inquiries, you need to address them right away. When you are a startup, it is okay that you’re the one to handle customer service issues. However, as your client base grows, it can become overwhelming to handle all those

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and