customer satisfaction Archives - Page 2 of 3 - airisX

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How To Deliver Excellent Customer Service to Toxic Customers

2022-07-022022-07-02 by airisX Executive Assistant

As a customer service agent, you need to learn how to deal with different kinds of customers. It is not all the time that you will be dealing with your ideal customer. There will be situations when you will be dealing with angry customers who want to make you aware of their frustrations with your

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10 Common Mistakes In Customer Service

2022-04-13 by airisX Executive Assistant

Ensuring efficient customer service is crucial to the survival of your company. Providing excellent customer service is no longer a choice but a necessity. Poor customer experience can be detrimental to your organization. One bad experience can cause 91% of customers to be unhappy and leave without complaining. This shows us that maintaining customer service

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Experience

2022-04-09 by airisX Executive Assistant

Customer experience has been in the spotlight over the last few years. Taking your customer experience to the next level is the key to building lasting relationships with your most loyal patrons. You may have the best and high-quality products in the industry but if you are not able to deliver a great experience to

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Create An Effective Knowledge Base

2022-02-03 by airisX Executive Assistant

Customers are well aware of how difficult it is to reach an agent who will resolve their issues. It means having to wait for several minutes in a queue. Most of the time they find themselves being transferred to another support agent over and over again. For customers, this could become a frustrating experience for

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips On Boosting Customer Support

2021-10-16 by airisX Executive Assistant

Customer support is vital for business success. If you want to achieve business growth, then you should focus on improving this aspect of your business. After all, your customers deserve the best experience possible. According to the 2017 State of Global Customer Service Report, 54% of customers have higher expectations for customer service today. Customers

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Key Skills To Ensure Customer Service Success

2021-08-21 by airisX Executive Assistant

Customer service is crucial to any business. For this reason, delivering the highest quality of service to ensure customer satisfaction and loyalty is crucial. Excellent customer service is key to business growth and profitability. According to the 2017 American Express Global Customer Service Barometer, 7 in 10 Americans are willing to spend an average of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Signs Your Customer Support Isn’t Working

2021-07-262021-07-26 by airisX Executive Assistant

Customer support is crucial to business success, regardless of the industry you operate in. Resolving customer issues will dictate whether or not users will keep doing business with you or move their business elsewhere. The level of support you provide contributes to the whole customer experience (CX). Nowadays, price and product are no longer the

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Experience

2021-03-092020-10-10 by airisX Executive Assistant

The customer experience is vital in customer retention and loyalty. You may have been a customer yourself most of the time and you know how terribly frustrating bad customer experience can be. The way your customers feel and think about your company can have an impact on your bottom line. It can make a huge

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Contact Center and Call Center: Which One Does Your Business Need?

2020-09-19 by airisX Executive Assistant

Call centers and contact centers are used interchangeably. However, they are not the same thing. They are two distinct modes of business communication. Assuming that the two are the same can be a huge business mistake. Both call centers and contact centers are effective channels for building connections with customers. Both are tools for customer

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Objections

2020-07-18 by airisX Executive Assistant

Most salespeople think of customer objections as something negative. In reality, this is not the case. A customer objection is not necessarily bad. We can think of objections as issues or concerns that you need to address. At the very least, the prospect has shown interest in engaging with you. The fact that the prospect

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and