Accounting Functions You Can Outsource

Not all entrepreneurs have the time to handle all the accounting functions related to their business. These functions can be time-consuming and it may keep them from performing their main tasks. Let’s face it, not every business is good at crunching numbers. They dread the thought of preparing trial balances, income statements, and other financial

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How To Use Empathy To Win Back Customers

Empathy is one of the most important skills that every customer service agent should possess. When customers want to speak to one of your agents because they have an important concern, they expect that issue to be resolved as soon as possible. It is the job of agents to make customers feel heard and understood.

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How To Keep Your Online Store Safe

Protecting your online store is a must these days. With so many online frauds and cyberattacks happening, the security of your store should be your top priority. According to the FBI’s Internet Crime Report 2021, the public reported around 847,376 complaints of cybercrime, a 7 percent increase from 2020. Meanwhile, the 2021 Cost of A

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How To Handle Customer Complaints

Handling customer complaints can be stressful. No one wants to deal with difficult customers. Whether you like it or not, handling customer complaints becomes vital to providing excellent customer service. Just how important is handling customer complaints? 96% of unhappy customers don’t complain, but 91% will just leave. So getting customer sentiments will help your

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Your Shopping Cart

Shopping carts play a huge role in your conversion rates. You may have the best products in the market, but if your shopping cart does not convert, it does not mean anything. You would not be able to generate a sale with the customer just adding the product to the cart. According to a report

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Difference Between Warehouse and Logistics

When it comes to ecommerce, warehouse and logistics facilities are often interchanged. While there may be some similarities and interrelationships, they are two distinct terms. As an ecommerce retailer, you need to understand the difference between each to help you make an informed decision.   Both warehousing and logistics are integral to supply chain management, but

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Common Mistakes In Choosing A Shopping Cart

As an ecommerce owner, choosing a shopping cart should be one of your top priorities. When customers visit your online store to purchase something, you want to ensure that customers can check their orders. You need to make sure that customers get a seamless checkout experience. 18% of users abandon checkout because it’s too complicated.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Types of Electronic Payment Systems Explained

Ecommerce has given shoppers a new way to find and buy products from the convenience of their homes using their mobile devices. Online shopping has grown so fast that it is expected to reach 300 million in 2023. Retail mobile commerce sales hit $359.32 billion in 2021. By 2025, it is expected that sales would

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How To Boost Customer Service

Effective customer service can have a huge impact on the success of your business. It can make a difference between losing and winning customers. Studies show that delivering excellent customer service can increase sales by more than 20%.  On the other hand, poor customer service can cost your business up to $62 billion per year.

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Freelancer or Agency: Which One Should You Outsource To?

Outsourcing provides businesses with an opportunity to focus on what they do best. Some businesses may already have employees capable of doing additional work but others might not have this option. This is where they can bank on the assistance of an outsourcing provider. When it comes to outsourcing, you can choose between hiring a

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and