Difference Between Web Designer and Web Developer

Planning to launch a website? Who will you hire for the job: a web developer or a web designer? It is so easy to get mixed up with the two. A career in web development or web design are both appealing and rewarding. They both involve working with a website and include courses in HTML

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10 Critical Skills of A Chat Support Agent

Customer support is crucial to the success of your business. In order to retain customers’ business, you want to make sure that they are happy and satisfied with your service. In today’s competitive industry, you need to step up and take your customer service to the next level. Statistics from Oberlo say that 84 percent

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What Makes An Effective Sales Script?

Using sales scripts has its own pros and cons. For some agents, it can make them sound robotic and monotonous. It can disrupt their active listening process and hinder them from selling. But while it is true that scripts should never be used for selling, it can vastly improve results as you would know how

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How to Launch an Effective Email Marketing Campaign

Without a doubt, email marketing is still one of the most effective forms of attracting customers. In the age of social media, email may be considered an obsolete channel for targeting an audience but it’s not. More than 31% of B2B marketers believe that email newsletters are effective for lead generation. Research also reveals that

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Red Flags When Looking For An Outsourcing Provider

Outsourcing can be a good way to free yourself from time-consuming and repetitive tasks so you can focus on being “in the business” rather than “on” it.  Your potential outsourcing partner will help your teams become more efficient in a cost-effective manner. It allows you to focus on your core activities.    Choosing the right outsourcing

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10 Biggest Outsourcing Mistakes Every Business Should Avoid

Running a business can be a daunting task. If you are just starting out, it can be understandable to be hands-on with the business. But being an accountant, customer service, telemarketer, and sales agent at the same time can be overwhelming. Also, it may hamper your ability to focus on business growth.  As your business

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Improve Shopping Cart Conversions

For an e-commerce retailer, nothing can be worse than seeing a lot of shopping cart abandonments. Nothing can be more frustrating than having shoppers not completing the checkout process. You worked hard and invested time and money to build your e-commerce website hoping for a return on investment. Studies show that 60% – 80% of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Recruitment and Talent Acquisition

While they are designed to achieve a similar purpose – hiring people – recruitment and talent acquisition are different from each other. Thus, hiring managers should understand whether they need to recruit or acquire new talents. It is important for companies to know the difference between the two to help your company hire the best

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Create An Effective Knowledge Base

Customers are well aware of how difficult it is to reach an agent who will resolve their issues. It means having to wait for several minutes in a queue. Most of the time they find themselves being transferred to another support agent over and over again. For customers, this could become a frustrating experience for

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes in Crafting a Call To Action

The call to action is one of the most important parts of your landing page. You may have the best website and the best offers but if it isn’t converting and no one is clicking through your call to action then all your efforts mean nothing. A strong call to action is key to website

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and