Services Archives - Page 5 of 16 - airisX

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Essential Do’s and Don’ts In Customer Service

2023-02-15 by airisX Executive Assistant

In today’s digital age, the battlefield has shifted to customer service. The company that delivers the best service wins the customer. 27% of Americans report that ineffective service is their top customer service frustration. In addition, 78% of customers have given up on a transaction due to a negative customer experience. Aside from lost business,

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Choose The Right Back Office Outsourcing Partner

2023-02-08 by airisX Executive Assistant

Back-office functions are necessary to ensure the smooth functioning of your business. If your company is a vehicle, the back office is the engine that will run it. While your back office team works only in the background, their contribution to the success of your business cannot be ignored. But, these functions can be time-consuming

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Make Your LinkedIn Profile Stand Out

2023-01-25 by airisX Executive Assistant

LinkedIn is an excellent platform for showcasing your profile to potential employers and colleagues. Whether as an employer or a job seeker, having a LinkedIn profile that stands out is a must. Keeping your LinkedIn profile updated is important because you never know when opportunities will come knocking on your door. LinkedIn is the “world’s

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between MultiChannel vs Omni Channel Marketing

2023-01-18 by airisX Executive Assistant

In the world of social media and online marketing, people interact with customers from different platforms. Businesses should utilize different channels in order to get maximum exposure to customers. According to Shopify, nearly one-third of internet users use their mobile devices in making a purchase each week in 2021. Business owners should keep in mind

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Empathy Phrases Your Customer Service Team Should Be Saying

2023-01-11 by airisX Executive Assistant

Empathy is one of the most important skills in effective customer service. Showing empathy is not always easy. Sometimes trying to understand customers is conveyed as pity. There are times when customers feel like they are talking to a robot. According to a recent survey, 52% of survey respondents believe that they have been shown

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Accounting Functions You Can Outsource

2023-01-04 by airisX Executive Assistant

Not all entrepreneurs have the time to handle all the accounting functions related to their business. These functions can be time-consuming and it may keep them from performing their main tasks. Let’s face it, not every business is good at crunching numbers. They dread the thought of preparing trial balances, income statements, and other financial

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Use Empathy To Win Back Customers

2022-12-272022-12-17 by airisX Executive Assistant

Empathy is one of the most important skills that every customer service agent should possess. When customers want to speak to one of your agents because they have an important concern, they expect that issue to be resolved as soon as possible. It is the job of agents to make customers feel heard and understood.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Keep Your Online Store Safe

2022-12-14 by airisX Executive Assistant

Protecting your online store is a must these days. With so many online frauds and cyberattacks happening, the security of your store should be your top priority. According to the FBI’s Internet Crime Report 2021, the public reported around 847,376 complaints of cybercrime, a 7 percent increase from 2020. Meanwhile, the 2021 Cost of A

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Outsourcing Trends Every BPO Should Know

2022-12-03 by airisX Executive Assistant

Outsourcing has seen tremendous growth in recent years. At the height of the COVID-19 pandemic, many businesses decided to outsource their various business functions like customer service, call center services, back office operations, and others, for safety protocols and social distancing. As of 2019, the global outsourcing market was valued at $92.5 billion and is

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Complaints

2022-11-30 by airisX Executive Assistant

Handling customer complaints can be stressful. No one wants to deal with difficult customers. Whether you like it or not, handling customer complaints becomes vital to providing excellent customer service. Just how important is handling customer complaints? 96% of unhappy customers don’t complain, but 91% will just leave. So getting customer sentiments will help your

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and