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10 Outsourcing Trends Every BPO Should Know

2022-12-03 by airisX Executive Assistant

Outsourcing has seen tremendous growth in recent years. At the height of the COVID-19 pandemic, many businesses decided to outsource their various business functions like customer service, call center services, back office operations, and others, for safety protocols and social distancing. As of 2019, the global outsourcing market was valued at $92.5 billion and is

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Complaints

2022-11-30 by airisX Executive Assistant

Handling customer complaints can be stressful. No one wants to deal with difficult customers. Whether you like it or not, handling customer complaints becomes vital to providing excellent customer service. Just how important is handling customer complaints? 96% of unhappy customers don’t complain, but 91% will just leave. So getting customer sentiments will help your

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Your Shopping Cart

2022-11-26 by airisX Executive Assistant

Shopping carts play a huge role in your conversion rates. You may have the best products in the market, but if your shopping cart does not convert, it does not mean anything. You would not be able to generate a sale with the customer just adding the product to the cart. According to a report

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Warehouse and Logistics

2022-11-09 by airisX Executive Assistant

When it comes to ecommerce, warehouse and logistics facilities are often interchanged. While there may be some similarities and interrelationships, they are two distinct terms. As an ecommerce retailer, you need to understand the difference between each to help you make an informed decision. Both warehousing and logistics are integral to supply chain management, but

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Common Mistakes In Choosing A Shopping Cart

2022-10-26 by airisX Executive Assistant

As an ecommerce owner, choosing a shopping cart should be one of your top priorities. When customers visit your online store to purchase something, you want to ensure that customers can check their orders. You need to make sure that customers get a seamless checkout experience. 18% of users abandon checkout because it’s too complicated.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Types of Electronic Payment Systems Explained

2022-10-19 by airisX Executive Assistant

Ecommerce has given shoppers a new way to find and buy products from the convenience of their homes using their mobile devices. Online shopping has grown so fast that it is expected to reach 300 million in 2023. Retail mobile commerce sales hit $359.32 billion in 2021. By 2025, it is expected that sales would

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Service

2022-10-05 by airisX Executive Assistant

Effective customer service can have a huge impact on the success of your business. It can make a difference between losing and winning customers. Studies show that delivering excellent customer service can increase sales by more than 20%. On the other hand, poor customer service can cost your business up to $62 billion per year.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Freelancer or Agency: Which One Should You Outsource To?

2022-09-28 by airisX Executive Assistant

Outsourcing provides businesses with an opportunity to focus on what they do best. Some businesses may already have employees capable of doing additional work but others might not have this option. This is where they can bank on the assistance of an outsourcing provider. When it comes to outsourcing, you can choose between hiring a

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Top 10 Skills Every Virtual Assistant Should Possess

2022-09-21 by airisX Executive Assistant

Hiring a virtual assistant offers huge benefits for your business. Aside from freeing you from the hassle of doing administrative tasks, it also saves you from the costs associated with having a full-time employee, such as wages, benefits, utilities, rentals, and others. These tasks can take you away from what you and your team should

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips For Handling Order Cancellations and Returns

2022-09-10 by airisX Executive Assistant

As an online retailer, you must be prepared to handle returns, cancellations, claims, negative reviews, and customer refund requests in the best possible way. Not doing so can impact your store’s bottom line, damage your seller metrics, and even cause account suspension. Providing customers with a way to return or cancel orders is a good

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and