Tips To Increase Employee Job Satisfaction

Keeping employees satisfied is something that every business should strive for. Unhappy employees will always seek out new opportunities that will provide them with better job satisfaction. Job satisfaction can have an impact on both individual and team performance.  Statistics revealed that about half or 49% of employees are very satisfied with their current job.

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9 Career Opportunities You Can Explore In A BPO

Business process outsourcing is one of the fastest-growing and most lucrative industries in the country today. As one of the two legs of the Philippine economy, BPOs have consistently provided job opportunities to millions of Filipinos. As of 2019, it is estimated that 1.3 million Filipinos work in more than 1000 BPO companies. The sector

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Essential Do’s and Don’ts In Customer Service

In today’s digital age, the battlefield has shifted to customer service. The company that delivers the best service wins the customer. 27% of Americans report that ineffective service is their top customer service frustration. In addition, 78% of customers have given up on a transaction due to a negative customer experience.  Aside from lost business,

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How To Choose The Right Back Office Outsourcing Partner

Back-office functions are necessary to ensure the smooth functioning of your business. If your company is a vehicle, the back office is the engine that will run it. While your back office team works only in the background, their contribution to the success of your business cannot be ignored.  But, these functions can be time-consuming

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Accounting Functions You Can Outsource

Not all entrepreneurs have the time to handle all the accounting functions related to their business. These functions can be time-consuming and it may keep them from performing their main tasks. Let’s face it, not every business is good at crunching numbers. They dread the thought of preparing trial balances, income statements, and other financial

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Outsourcing Trends Every BPO Should Know

Outsourcing has seen tremendous growth in recent years. At the height of the COVID-19 pandemic, many businesses decided to outsource their various business functions like customer service, call center services, back office operations, and others, for safety protocols and social distancing. As of 2019, the global outsourcing market was valued at $92.5 billion and is

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Your Shopping Cart

Shopping carts play a huge role in your conversion rates. You may have the best products in the market, but if your shopping cart does not convert, it does not mean anything. You would not be able to generate a sale with the customer just adding the product to the cart. According to a report

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Warehouse and Logistics

When it comes to ecommerce, warehouse and logistics facilities are often interchanged. While there may be some similarities and interrelationships, they are two distinct terms. As an ecommerce retailer, you need to understand the difference between each to help you make an informed decision.   Both warehousing and logistics are integral to supply chain management, but

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Service

Effective customer service can have a huge impact on the success of your business. It can make a difference between losing and winning customers. Studies show that delivering excellent customer service can increase sales by more than 20%.  On the other hand, poor customer service can cost your business up to $62 billion per year.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Freelancer or Agency: Which One Should You Outsource To?

Outsourcing provides businesses with an opportunity to focus on what they do best. Some businesses may already have employees capable of doing additional work but others might not have this option. This is where they can bank on the assistance of an outsourcing provider. When it comes to outsourcing, you can choose between hiring a

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and