9 Signs It’s Time To Outsource Your Finance & Accounting Functions

Finance & accounting is a very crucial function in every business. As a business owner, you would want to find out your expenses or how much income you are generating. These functions are not just done at the end of the year but throughout the year. It should be done in a meticulous and streamlined

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common ECommerce Mistakes You Should Avoid

Ecommerce has become the preferred choice of selling by both retailers and wholesalers. According to statistics, retail Ecommerce sales amounted to $4.9 trillion worldwide in 2021. It is estimated that the figure is expected to grow by 50 percent or about $7.4 trillion by 2025.  With the pandemic, online shopping has become the accepted norm

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Common Mistakes In Customer Service

Ensuring efficient customer service is crucial to the survival of your company. Providing excellent customer service is no longer a choice but a necessity. Poor customer experience can be detrimental to your organization. One bad experience can cause 91% of customers to be unhappy and leave without complaining. This shows us that maintaining customer service

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Experience

Customer experience has been in the spotlight over the last few years. Taking your customer experience to the next level is the key to building lasting relationships with your most loyal patrons. You may have the best and high-quality products in the industry but if you are not able to deliver a great experience to

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Critical Skills of A Chat Support Agent

Customer support is crucial to the success of your business. In order to retain customers’ business, you want to make sure that they are happy and satisfied with your service. In today’s competitive industry, you need to step up and take your customer service to the next level. Statistics from Oberlo say that 84 percent

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How to Launch an Effective Email Marketing Campaign

Without a doubt, email marketing is still one of the most effective forms of attracting customers. In the age of social media, email may be considered an obsolete channel for targeting an audience but it’s not. More than 31% of B2B marketers believe that email newsletters are effective for lead generation. Research also reveals that

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Create An Effective Knowledge Base

Customers are well aware of how difficult it is to reach an agent who will resolve their issues. It means having to wait for several minutes in a queue. Most of the time they find themselves being transferred to another support agent over and over again. For customers, this could become a frustrating experience for

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Trends That Will Shape Customer Service

Customer service is a dynamic industry. Year in and year out the competition becomes tougher such that you need to find a way to make your customer service stand out. Nowadays, delivering quality customer service is key to business success. According to the Global State of Customer Service study of Microsoft, 90% of customers use

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and