9 Common Myths In the Recruitment Process

Getting the right person for your team is vital for the growth of your business. Unfortunately, this is one area where most companies need help. According to a Monster global report, 9 out of 10 employers struggle to fill jobs with 29% saying that the skills gap has increased over the years. If this trend

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Do’s & Don’ts of Customer Support

Customer support is a vital aspect of any business. Without customers, the company will not thrive. As such, it is every company’s job to make sure that they deliver excellent customer service. Poor customer support can have a huge bounce back not only on their revenue but also on their reputation. A study by the

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Types of BPO And Which One Is For You

Business process outsourcing allows businesses to offload time-consuming tasks from their plate so they can focus on their core business. By contracting a third-party vendor, you save on labor costs as well as on salaries and benefits. Every business is aware of how difficult it is to run a company. Sometimes as a business owner,

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Types of Recruitment Firms Explained

Recruitment is important in finding the right candidates to fill up vacancies in your company. While you may have a human resource department to handle that, there will come a time when the recruitment effort will become overwhelming for your in-house team. This is where hiring an outside recruitment firm may come in handy. But

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Skills An Effective Customer Service Representative Should Possess

Regardless of the industry, customer service skills are a must in order to effectively close out a sale. Nowadays, we see a new breed of customers who demand a lot from customer service teams. A Zendesk study revealed that 84% of customers say that customer service can influence their purchase decision. In addition, 59% of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Choose The Right Recruitment Provider

Recruiting the right people for your team is crucial for the success of your business. Unfortunately, 9 out of 10 employers are struggling to fill jobs with 29% saying that the skills gap has increased over the years. Statistics further show that only 1 in 3 companies hire the “right” person meaning that 2 out

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Front Office Services You Can Outsource

In the BPO industry, the front office refers to client-facing functions. They are the tasks that are related to customer interactions, such as inbound or outbound sales, help desk, customer service, and others. In most businesses, front service may include receptionists or the administrative assistants. Front offices are crucial to an organization because they can

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Signs Your Recruitment Provider Is A Scam

Recruitment is an important function that every business should undertake. It helps them find the right person to fill up their manpower needs. However, the recruitment process can become overwhelming for your in-house team. This is where a recruitment provider can help you find the right candidate for certain positions in your organization. According to

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Red Flags To Watch Out For When Outsourcing To A Provider

Many businesses have now realized the various benefits of outsourcing. The number of  businesses that outsource functions has continued to increase. 65% of companies that previously outsourced plan to increase outsourcing. Working with outsourcing companies helps you focus on your core business. In return, this will increase productivity and generate more revenue for your business. 

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Do’s & Don’ts of Ecommerce Websites

Having an ecommerce website allows customers to see your products and services. It provides you with an avenue for selling online. Your ecommerce website can help support your online transactions. More than giving you a platform for selling your products or services, an ecommerce website allows you to extend your customer reach.  But an ecommerce

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and