Tips on Becoming a Profitable Amazon Seller

Selling in the Amazon Marketplace is something that every online seller should consider. Since its creation 25 years ago, Amazon has grown to become the top ecommerce platform in the world. As of 2018, Amazon’s share of the US ecommerce market hit 49%, bigger than eBay (6.6%), Apple (3.9%), and Walmart (3.7%) combined. In addition,

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Customer Service vs Customer Support: What’s The Difference?

Customer service and customer support are often interchanged. For this reason, differentiating the two can become a challenge. The biggest mistake is not making a distinction between the two. They do have similarities in that they focus on helping customers. Aside from that they use similar tools such as email, chat, and phone for communication.

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How To Boost Customer Experience

The customer experience is vital in customer retention and loyalty. You may have been a customer yourself most of the time and you know how terribly frustrating bad customer experience can be. The way your customers feel and think about your company can have an impact on your bottom line. It can make a huge

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Tips on Improving Customer Relationship Management

Maintaining a good customer relationship should be the core of your business. In a competitive industry, customer retention is the name of the game. You want to make sure that your current customers will buy from you over and over again. Customer retention makes sense considering that acquiring new customers is 5 to 25 times

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Lead Generation: Should You Outsource or Keep It In-House

Lead generation is the process of stimulating and capturing interest in a product or service in order to develop your sales pipeline. Over the years, the buying process has changed dramatically. Businesses have to find new ways in reaching buyers and getting heard through the noise. Gone are the days when companies had to use

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Difference Between Contact Center and Call Center: Which One Does Your Business Need?

Call centers and contact centers are used interchangeably. However, they are not the same thing. They are two distinct modes of business communication. Assuming that the two are the same can be a huge business mistake. Both call centers and contact centers are effective channels for building connections with customers. Both are tools for customer

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Outsource Web Development

Building a website is vital for any organization. It can be an effective tool for marketing your business to potential customers online. One cannot deny the impact of having an online presence where customers are able to find your product and/or services. Creating a website is a tedious task that requires an expert. If you

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Outsource Accounting Work

Running a business involves crunching numbers. As an entrepreneur, you have to worry about operational costs, taxes, and other financial considerations. But number crunching and business management can become overwhelming as time goes by. For this reason, you need to consider learning how to outsource accounting work. Most business owners dread crunching numbers. Checking and

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25 Tasks To Outsource For A Small Company

As a business owner, you need to realize that you cannot be a jack of all trades. This means that you cannot be a businessman and employee at the same time. This is the reason why most entrepreneurs fail in growing their business. As an entrepreneur, you need to work on your business and not

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Recruitment Process Outsourcing vs Traditional Recruitment: Which One Is Right For Your Business?

Hiring new employees is necessary for every business. If you have new projects requiring manpower or positions that need to be filled up, you will need to find a recruiter for those requirements. As a business owner, you need to find the right recruitment partner. When it comes to recruitment you have an option to

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and