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Help Desk vs Technical Support: What’s The Difference?

2021-09-13 by airisX Executive Assistant

Help desk and IT support are two words that people often confuse. While both are designed to help with customer support, they serve two distinct purposes. Customer service does not end once the goods have been rendered or services have been delivered. Providing a good after-sales experience contributes to customer satisfaction. This is where both

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Help Desk vs Technical Support: What’s The Difference?

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