airisX has a complete range of individual and complete solutions for Amazon FBA and FBM sellers. Our expertise stems from the deep ecommerce experience of our founders – Haumin Lum, co-founder and Chief Business Development Officer of airisX, first started on his entrepreneurial path selling on Amazon, launching and running several 7-figure Amazon businesses. This founder experience in bringing large scale Amazon businesses from 0-1 has allowed airisX to develop a very wide variety of solutions designed specifically for Amazon sellers of varying revenue ranges.

Free 30 minute consultation

Just an honest talk about your business and how we can work together to grow it.


Amazon Marketplace Staffing Solutions

Seller Central Operators (listing creation, inventory management, listing creation, sales reporting, etc.), Customer Support, Product Analysts, PPC Managers – the list goes on. Our staff are experts at easing the pressure off Amazon Sellers and founders so they can focus on growth and expansion.

Amazon Listing Optimization

Your listing is your bakery storefront. Make sure it looks and smells good. If you’ve invested time and money into your product development and product launch, invest into your content as well. Even with the best product on the market and strong keyword positioning, brand longevity is hard to sustain without impressive, professional content. airisX staffs full time content writers specifically for Amazon listing copy writing – we perform in-depth product and category research to understand your target customer and key selling points, and craft content to make your listing convert like it never did before.

PPC Ads Management

For Amazon sellers and entrepreneurs struggling to find a firm foothold in their categories, Amazon pay-per-click advertising might at times feel like a big black hole. You might’ve thought to yourself before: “Why is my ACOS so high?” “Why don’t I get clicks?” “Why doesn’t my ad show up on the first few rows?”

airisX simplifies the process – our PPC management team is based in Shenzhen, China, headed by an ex-Amazonian (ex-Amazon employee) that previously managed ad spend for large Chinese Amazon sellers running Amazon ads on Amazon US and Amazon Europe. We’ve launched and/or optimized countless ads for dozens of our Amazon sellers across various product categories, cleaning up inefficiencies in ad structure, identifying ACOS-impacting negative keywords, performing day-to-day ad management to maintain target ROI, creating comprehensive ad budget strategies to match our clients’ revenue goals, and so on.

Customer Support

As you likely already know, Amazon is very particular in dealing with poor customer support. All support requests must be handled within 24 hours (squeezed to just 12 hours during the holiday season), regardless of holidays, vacations, weekends or anything else that may take you away from your support queue – and without any leeway to use auto-responders.

airisX Amazon Customer Support was our very first service ever launched, ensuring that our clients could step away from their business for a weekend without impacting their seller account health. We integrate our processes and support templates with your specific products and business specific workflows, allowing your airisX Customer Support Agents to accurately reply to pre and post sales inquiries from your customers in a timely fashion.

Free 30 minute consultation

Just an honest talk about your business and how we can work together to grow it.

Managed Services

If your Amazon store, or combined online sales channels, make more than US$700,000 gross per year, the airisX Amazon Managed Services solution is your best value. Managed Services brings together all the services needed to operate an Amazon store into a single solution, over seen by airisX growth and operations experts via our turnkey solution.

airisX builds a dedicated team for your business to optimize and streamline your Amazon seller account operations. Your Managed Services team is dedicated to your success, working only on your business to grow it in partnership with airisX. Our pricing model fully aligns your success to ours.

Our clients choose the airisX Managed Service for various benefits, just some of which are:

  • Cash Flow challenges
  • Employee / Contractor Turnover
  • Increased time for Family, Friends, and Hobbies
  • Increased margins and profit through lowered expenses
  • Struggling to scale with growth
  • Difficult to access expert services
  • Migration from Active to Passive Revenue
  • Being able to focus on growth, rather than operations
  • Preparing the business for a sale

Your airisX Amazon Managed Services expert team frees up your time to work on your business, instead of in it. If you are burning out, experiencing increased expenses and cost, struggling to expand beyond yourself, or building up a reproducible system to ensure a quick and easy sale, or any other personal reason, schedule a chat with us.

Amazon Seller Burnout

Many Amazon Sellers struggle keep up with the daily grind of responding to all their support requests within 24 hours, keep listing copy fresh, deal with FBA shipping issues, manage inventory levels, promote products and market via AMS and external products, let alone finding time to grow their business.

Do you suffer from Amazon Seller Burnout? Don’t know if it’s time to bring in expert help?

The Ecommerce Managed Service Solution includes

Single Point-of-Contact

Your Marketplace Manager oversees your full day-to-day ecommerce operations.

Inventory management

Inventory is monitored and managed, ensuring re-orders are place as inventory runs low to always be in stock.

Platform ranking

Proactive monitoring to ensure your listings are ranking well with updates as needed to ensure fresh and up-to-date SEO strategies.

Marketing / Advertising

On and Off platform marketing and advertising management (actual ad spend is client expense), including promotions, coupons, and PPC.

Sales volume

Your Marketplace Manager monitors your sales volume, identifying trends up or down and is able to make quick changes to ensure you hit your targets.


Full reporting of your Ecommerce sales targets. Always know at a glance how your store is doing, your Year over Year growth, and any metrics you decide.

Growth opportunities

airisX only succeeds with you, so we offer a plethora of advice on possible new products, niches, categories to grow your revenue in an intelligent ways.

Customer support

Don’t worry about breaking your SLA and impacting your account health. Inquiries are responded to, and customers made happy.

Early access

Get the first access to new airisX solutions before they hit the market, giving your store the advantage over others when new services, strategies, or partnerships become available.

Integrated solution

Access our staffing services offered at a discount for a vertically integrated solution.

Discounted Services / Credits

Get monthly credits and discounts for additional services to expand your airisX complete solution, such as graphics designers, accountants, and more!

Just an honest talk about your business and how we can work together to grow it.