Customer Support Archives - Page 3 of 4 - airisX

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Tips On Boosting Customer Support

2021-10-16 by airisX Executive Assistant

Customer support is vital for business success. If you want to achieve business growth, then you should focus on improving this aspect of your business. After all, your customers deserve the best experience possible. According to the 2017 State of Global Customer Service Report, 54% of customers have higher expectations for customer service today. Customers

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Help Desk vs Technical Support: What’s The Difference?

2021-09-13 by airisX Executive Assistant

Help desk and IT support are two words that people often confuse. While both are designed to help with customer support, they serve two distinct purposes. Customer service does not end once the goods have been rendered or services have been delivered. Providing a good after-sales experience contributes to customer satisfaction. This is where both

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Key Skills To Ensure Customer Service Success

2021-08-21 by airisX Executive Assistant

Customer service is crucial to any business. For this reason, delivering the highest quality of service to ensure customer satisfaction and loyalty is crucial. Excellent customer service is key to business growth and profitability. According to the 2017 American Express Global Customer Service Barometer, 7 in 10 Americans are willing to spend an average of

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Signs Your Customer Support Isn’t Working

2021-07-262021-07-26 by airisX Executive Assistant

Customer support is crucial to business success, regardless of the industry you operate in. Resolving customer issues will dictate whether or not users will keep doing business with you or move their business elsewhere. The level of support you provide contributes to the whole customer experience (CX). Nowadays, price and product are no longer the

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Common Mistakes To Avoid When Outsourcing Customer Support

2021-06-262021-06-26 by airisX Executive Assistant

Customer support is a vital aspect of running a business. For this reason, it demands more time and attention. Times have changed. According to a Walker study, by the end of 2020 customer experience will differentiate brands from their competition. According to the study, customers put high value on their experience. 86% of customers will

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Customer Service vs Customer Support: What’s The Difference?

2020-10-17 by airisX Executive Assistant

Customer service and customer support are often interchanged. For this reason, differentiating the two can become a challenge. The biggest mistake is not making a distinction between the two. They do have similarities in that they focus on helping customers. Aside from that they use similar tools such as email, chat, and phone for communication.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Boost Customer Experience

2021-03-092020-10-10 by airisX Executive Assistant

The customer experience is vital in customer retention and loyalty. You may have been a customer yourself most of the time and you know how terribly frustrating bad customer experience can be. The way your customers feel and think about your company can have an impact on your bottom line. It can make a huge

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Tips on Improving Customer Relationship Management

2021-04-102020-10-03 by airisX Executive Assistant

Maintaining a good customer relationship should be the core of your business. In a competitive industry, customer retention is the name of the game. You want to make sure that your current customers will buy from you over and over again. Customer retention makes sense considering that acquiring new customers is 5 to 25 times

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Contact Center and Call Center: Which One Does Your Business Need?

2020-09-19 by airisX Executive Assistant

Call centers and contact centers are used interchangeably. However, they are not the same thing. They are two distinct modes of business communication. Assuming that the two are the same can be a huge business mistake. Both call centers and contact centers are effective channels for building connections with customers. Both are tools for customer

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Objections

2020-07-18 by airisX Executive Assistant

Most salespeople think of customer objections as something negative. In reality, this is not the case. A customer objection is not necessarily bad. We can think of objections as issues or concerns that you need to address. At the very least, the prospect has shown interest in engaging with you. The fact that the prospect

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and