Skills Archives - Page 5 of 16 - airisX

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Difference Between MultiChannel vs Omni Channel Marketing

2023-01-18 by airisX Executive Assistant

In the world of social media and online marketing, people interact with customers from different platforms. Businesses should utilize different channels in order to get maximum exposure to customers. According to Shopify, nearly one-third of internet users use their mobile devices in making a purchase each week in 2021. Business owners should keep in mind

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Empathy Phrases Your Customer Service Team Should Be Saying

2023-01-11 by airisX Executive Assistant

Empathy is one of the most important skills in effective customer service. Showing empathy is not always easy. Sometimes trying to understand customers is conveyed as pity. There are times when customers feel like they are talking to a robot. According to a recent survey, 52% of survey respondents believe that they have been shown

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Accounting Functions You Can Outsource

2023-01-04 by airisX Executive Assistant

Not all entrepreneurs have the time to handle all the accounting functions related to their business. These functions can be time-consuming and it may keep them from performing their main tasks. Let’s face it, not every business is good at crunching numbers. They dread the thought of preparing trial balances, income statements, and other financial

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Use Empathy To Win Back Customers

2022-12-272022-12-17 by airisX Executive Assistant

Empathy is one of the most important skills that every customer service agent should possess. When customers want to speak to one of your agents because they have an important concern, they expect that issue to be resolved as soon as possible. It is the job of agents to make customers feel heard and understood.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Keep Your Online Store Safe

2022-12-14 by airisX Executive Assistant

Protecting your online store is a must these days. With so many online frauds and cyberattacks happening, the security of your store should be your top priority. According to the FBI’s Internet Crime Report 2021, the public reported around 847,376 complaints of cybercrime, a 7 percent increase from 2020. Meanwhile, the 2021 Cost of A

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

10 Outsourcing Trends Every BPO Should Know

2022-12-03 by airisX Executive Assistant

Outsourcing has seen tremendous growth in recent years. At the height of the COVID-19 pandemic, many businesses decided to outsource their various business functions like customer service, call center services, back office operations, and others, for safety protocols and social distancing. As of 2019, the global outsourcing market was valued at $92.5 billion and is

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

How To Handle Customer Complaints

2022-11-30 by airisX Executive Assistant

Handling customer complaints can be stressful. No one wants to deal with difficult customers. Whether you like it or not, handling customer complaints becomes vital to providing excellent customer service. Just how important is handling customer complaints? 96% of unhappy customers don’t complain, but 91% will just leave. So getting customer sentiments will help your

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Difference Between Warehouse and Logistics

2022-11-09 by airisX Executive Assistant

When it comes to ecommerce, warehouse and logistics facilities are often interchanged. While there may be some similarities and interrelationships, they are two distinct terms. As an ecommerce retailer, you need to understand the difference between each to help you make an informed decision. Both warehousing and logistics are integral to supply chain management, but

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Common Mistakes In Choosing A Shopping Cart

2022-10-26 by airisX Executive Assistant

As an ecommerce owner, choosing a shopping cart should be one of your top priorities. When customers visit your online store to purchase something, you want to ensure that customers can check their orders. You need to make sure that customers get a seamless checkout experience. 18% of users abandon checkout because it’s too complicated.

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and

Types of Electronic Payment Systems Explained

2022-10-19 by airisX Executive Assistant

Ecommerce has given shoppers a new way to find and buy products from the convenience of their homes using their mobile devices. Online shopping has grown so fast that it is expected to reach 300 million in 2023. Retail mobile commerce sales hit $359.32 billion in 2021. By 2025, it is expected that sales would

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airisX has solutions for all sizes and types of companies. Getting started is as easy as scheduling a consultation with us, so go ahead and